Gold Standard in FBR Digital Invoicing
DSV's Journey to FBR Compliance with Eyecon APEX

Dsv air and sea pakistan (smc-private ) limited

Background:

Why DSV Implemented Eyecon APEX

DSV implemented Eyecon APEX primarily to achieve mandatory, secure, and real-time compliance with a major regulatory shift in Pakistan’s tax landscape, while simultaneously satisfying the stringent security and auditing standards of its global corporate management.

The Mandatory Compliance Trigger:

FBR SRO 709

The primary driver was the Federal Board of Revenue’s (FBR) issuance of SRO 709(I)/2025 (and subsequent related notifications). This mandate fundamentally changed sales tax reporting in Pakistan for manufacturers, traders, and service providers (like DSV), imposing two critical requirements:

  • Shift to Real-Time Invoicing: Previously, large organizations could aggregate and submit their sales data to the FBR portal in bulk, typically at the end of the month. SRO 709 eliminated this option, requiring businesses to generate and transmit every sales invoice electronically to the FBR’s computerized system (IRIS) in real-time—the very moment the transaction is completed.
  • Mandatory Integration: The mandate required companies to electronically integrate their billing systems (ERP, POS, or other invoicing software) with the FBR via a licensed integrator or PRAL (Eyecon using this). Failure to comply leads to heavy financial penalties, suspension of sales tax registration, and blacklisting.

For DSV, a major service provider, the lack of a real-time, FBR-integrated solution meant a direct threat to its operational license and financial integrity in Pakistan.

Client Overview

DSV, a global logistics and transport company with significant operations in Pakistan.

The Challenge:

Navigating Global Standards & Local Mandates

DSV, a formidable presence in global logistics and transport, faced a dual imperative in Pakistan: achieve mandatory compliance with the Federal Board of Revenue’s (FBR) SRO 709 digital invoicing mandate, while simultaneously upholding the exacting standards of a multinational corporation.

Their core challenges were multifaceted:

  • Mandatory FBR Compliance: Integrate existing financial systems to meet FBR’s real-time digital invoicing and reporting requirements.
  • Enterprise-Scale Operations: Manage a high volume of complex, multinational transactions with unwavering accuracy and efficiency.
  • Global Security & Reliability: Satisfy rigorous security protocols and reliability standards demanded by their global management team, extending beyond local requirements to international best practices.

DSV required more than a simple compliance tool they needed an advanced, secure, and scalable digital invoice solution that could flawlessly integrate into their global IT architecture or can implement stand alone.

The Eyecon Solution:

APEX – A PC-Based Secure Digital Invoice Solution

Eyecon Consultant deployed its flagship APEX Digital Invoice Software, a PC-based secure solution for FBR digital invoice, meticulously engineered for large-scale enterprises. APEX ensured DSV achieved impeccable FBR compliance while significantly elevating their data security and operational confidence.

A Multi-Stage Vetting Process:
For a multinational entity like DSV, the implementation of a critical financial solution necessitated a multi-tiered approval process:

  • Local Satisfaction: The solution first had to demonstrably satisfy the local Pakistan management team, proving its capability to meet all FBR compliance and operational needs without disruption.
  • Global Reliability Check: Following enthusiastic local endorsement, the project escalated. DSV's Global Management initiated an extensive review, meticulously checking the overall reliability, security, and quality of the APEX platform before granting final deployment approval. This step underscored APEX's ability to transcend local requirements and meet global benchmarks.

Rigorous External Validation:

The OneTrust Assessment:

To further cement their confidence and satisfy international compliance frameworks, DSV mandated that the APEX solution undergo a comprehensive third-party compliance review:

  • OneTrust Compliance Authority: Eyecon’s APEX solution was formally assessed by OneTrust, a global leader in compliance and trust management.
  • Vendor Asset Questionnaire (VAQ): A critical part of this process was successfully navigating the highly challenging Vendor Asset Questionnaire (VAQ)—a notoriously difficult industry benchmark for validating third-party provider security.
  • Comprehensive Review: The OneTrust assessment involved an in-depth evaluation of APEX across vital domains, including:
    • Delivery Model & Service Architecture
    • Privacy Governance & Data Management
    • Robust Security Policy and Infrastructure
    • Physical and Environmental Security measures
    • Distinct Contractual and Regulatory Compliance Categories

The successful completion of this comprehensive global compliance audit by OneTrust unequivocally affirmed that APEX operates at a security and governance standard trusted by multinational entities worldwide.

APEX in Action:

Solution Highlights

“Eyecon's APEX Digital Invoice Software goes beyond basic compliance, offering a suite of features that address the complex demands of a global enterprise: ”

Flexible invoice creation in APEX with Excel import and ERP integration

Flexible Invoice Creation

Users can create invoices directly in APEX, import them effortlessly from Excel, or establish direct, real-time connections with existing ERP systems like Oracle, SAP, Microsoft Dynamics, or any other In-house and customized platform.

Intelligent data pre-validation ensures error-free FBR invoice submission

Intelligent Data Pre-validation

Before any import, the system proactively checks your data for discrepancies, immediately informing users of any issues to ensure clean, error-free submissions to the FBR.

FBR-approved invoice templates for professional documentation

Upgraded & FBR-Approved Templates

Access a library of upgraded, latest, and FBR-approved pre-designed invoice templates for professional, compliant documentation from day one.

Validate invoices before posting to FBR system for accuracy

Pre-Posting Validation

Users can validate invoices before posting to FBR, ensuring every detail is perfect and compliant, minimizing rejections.

Two-tier validation system ensures accurate FBR invoice data

Robust 2-Tier Validation

Automated, real-time cross-checking of critical invoice fields (e.g., Buyer NTN, HSN/HS Code mapping, tax rates) against both internal DSV data standards and external FBR API requirements before submission. This guarantees 100% data accuracy and significantly reduces FBR rejection rates.

Three-tier security system protects FBR invoice data

Impenetrable 3-Tier Security Check

Implements stringent security protocols across three distinct layers: application-level access control, secured API communication via whitelisting and tokens. This provides military-grade data protection, safeguarding sensitive transaction information in transit and at rest.

Cryptographic hashing ensures invoice data integrity for FBR

Immutable Cryptographic Hashing

When an invoice is posted, the system manages and generates a unique, irreversible cryptographic hash of the entire invoice data payload. This creates an immutable audit trail, ensuring the data submitted to FBR has not been tampered with.

Secure code mapping for safe FBR invoice posting

Secure Code Mapping

: An advanced code mapping system between APEX and the database ensures that invoice data can only be posted from authenticated, secure locations, preventing unauthorized access or posting from any other place.

Comprehensive user logging provides full audit trail for invoices

Comprehensive User Logging

The system maintains a detailed user log with JSON for every action, providing complete transparency, accountability, and a full audit trail.

Automated invoice delivery via WhatsApp, SMS, or email after FBR approval

Automated Customer Communication

Enhance customer service by enabling users to auto-send invoices via WhatsApp, SMS, or auto email instantly upon FBR approval.

Efficient invoice processing for single and bulk FBR invoices

Efficient Processing

Whether dealing with a single invoice or bulk invoices, the system allows for swift validation, printing, and posting, handling high volumes with ease.

Conclusion:

Uncompromised Compliance, Global Trust

The strategic deployment of Eyecon’s APEX solution at DSV delivered profound and measurable benefits:

  • Global Trust & Compliance Achieved: The successful passing of the OneTrust assessment and the explicit approval from DSV Global Management validated APEX as a globally reliable and compliant Digital Invoice Solution.
  • Zero-Risk Audits: The robust combination of 2-Tier Validation, 3-Tier Security, Cryptographic Hashing, and detailed user logging ensures DSV maintains the highest level of audit-readiness, with irrefutable proof of data integrity for every single transaction.
  • FBR Compliance: DSV achieved flawless, continuous compliance with FBR’s SRO 709 mandate, issuing digitally signed and FBR-verified invoices in real-time without operational disruption.
  • Operational Excellence: Automated processes, intelligent data validation, and flexible integration reduced administrative overhead, allowing DSV’s financial teams to focus on strategic initiatives rather than compliance management.

By partnering with Eyecon Consultant, DSV secured not just an advanced Digital Invoice Software, but a strategic ally providing uncompromised compliance and enterprise-grade data security in the demanding landscape of digital invoicing, validated by the world’s most stringent compliance standards.

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